jilivivo ("jilivivo," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access and use the jilivivo online gaming platform available at jilivivo.vip (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal information in connection with your use of the Platform and any related services.
This Privacy Policy is incorporated into and forms part of the jilivivo Terms and Conditions. By registering an account, accessing the Platform, or otherwise providing your personal information to jilivivo, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jilivivo operates in the Philippines and processes personal data in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements.
Data Controller: jilivivo is the data controller responsible for your personal information collected through the Platform. For all data privacy inquiries, contact us at [email protected].
jilivivo collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals in PHP, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, session duration, login timestamps | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
We do not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of our gaming services.
jilivivo collects personal data through the following means:
We collect data that you provide directly to us when you register a jilivivo account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in promotions, or respond to surveys. This includes all information entered into forms on the Platform.
When you access the jilivivo Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This data is collected to ensure the security and proper functioning of the Platform and to improve your gaming experience.
We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and analytics providers. All third-party data sharing is conducted in accordance with applicable Philippine data privacy laws.
jilivivo uses your personal data for the following purposes:
jilivivo processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:
jilivivo does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data privacy laws.
We may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of jilivivo's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
We may share data with fraud prevention agencies and other gaming operators where necessary to detect and prevent fraudulent activity, money laundering, or other illegal conduct.
jilivivo uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilivivo Platform.
jilivivo retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
jilivivo implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilivivo will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilivivo:
To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
21+ Age Requirement: The jilivivo Platform is strictly for players aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data or created a jilivivo account, we will immediately suspend the account, delete the associated personal data, and refund any deposits made.
Parents and guardians who believe their child may have accessed the jilivivo Platform should contact us immediately at [email protected] so we can take appropriate action without delay.
The jilivivo Platform may contain links to third-party websites or services for informational purposes. jilivivo is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by jilivivo through the Platform.
jilivivo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform. The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the jilivivo Platform after the effective date constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilivivo, please contact our Data Privacy Officer:
Email: [email protected]
Live Chat: Available 24/7 on the jilivivo Platform
Regulator: National Privacy Commission of the Philippines
We are committed to resolving all data privacy concerns promptly and in full compliance with the Data Privacy Act of 2012.
Our commitment to your data privacy and security on the jilivivo platform
All data transmitted between your device and jilivivo is protected by industry-standard SSL/TLS encryption, keeping your personal and financial information secure at all times.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and delete your personal data held by jilivivo. Exercise your rights anytime by contacting our support team.
jilivivo never sells your personal data to third parties. Your information is used solely to provide and improve our gaming services and to comply with Philippine regulatory requirements.
We keep your data only as long as legally required — typically 5 years for financial records under Philippine AML regulations — then securely delete or anonymize it.
jilivivo gives you clear control over non-essential cookies. Only strictly necessary cookies run without consent — analytics and marketing cookies require your explicit opt-in.
jilivivo operates in full compliance with PAGCOR licensing requirements and the National Privacy Commission's guidelines, giving Filipino players a safe and regulated gaming environment.
Your privacy is protected every step of the way. Join Filipino players from Manila to Davao who trust jilivivo for safe, fair, and exciting online gaming. Must be 21 years or older to play.